"The frustration of age induced downturn in hearing ability, has been well and professionally held in check, through my choice of Falls of Sound as my service provider. The sincere care, understanding and advice, I have received over the years under-pins my confidence. Appointments are never hurried and questions answered in clear and patient terms. The occasional emergency calls have met a similar response. In fact, I have come to regard the professionals of Falls of Sound as friends, on the job and off. I wish them well"